Questions regarding this Policy should be directed to [email protected] or may also be contacted directly at the following address:
Attn: Privacy Compliance
Internet Sales Department
Money Mart Pawn.
2502 Harry Wurzbach
San Antonio, TX 78209
- What information does MoneyMartPawn.com collect from you?
- Where do we collect information from you and how do we use it?
- Who is collecting your information?
- With whom do we share your information?
- How can you update or correct your Personally Identifiable Information?
- What are your choices regarding collection, use, and distribution of your information?
- What security precautions are in place to protect against the loss, misuse, or alteration of your information?
- A special note about children’s privacy
- MoneyMartPawn.com and third-party use of “cookies” and “action tags.”
- You should carefully review privacy policies of any third party sites accessible from MoneyMartPawn.com
- Contacting MoneyMartPawn.com about privacy questions or concerns
What information does MoneyMartPawn.com collect from you?
In order to better provide you with numerous products and services, MoneyMartPawn.com collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.Personally Identifiable Information
This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product or service, register for a Gift List, enter contests or sweepstakes, apply for credit, fill out surveys, and send us feedback. For example, this information might include your name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information, and product details. With this information, MoneyMartPawn.com can fill your orders and better provide you with personalized services.
Non-Personally Identifiable Information
This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you shop on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include the Web site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
Where do we collect information from you and how do we use it?
Our primary goal in collecting personal information is to provide MoneyMartPawn.com’s visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems.We may also share your personally identifiable information with third parties who provide services to us, our customers and web site visitors. Those third parties include authorized contractors, temporary employees and consultants and other companies working with us (collectively, “agents”). Where we believe it to be appropriate (in our sole discretion), we will ask our agents not to disclose or use your personal information for purposes other than to provide services to you or MoneyMartPawn.com.
We gather information in the following ways:
We collect IP addresses for the purposes of system administration, to gather broad demographic information, and to monitor the level of activity on our site. We collect information from visitors to our site regarding the URLs they came from, domain types (e.g., .com or .org), their IP addresses, the date and time of their visit or order, the number of visits and orders, the number of visits per browsing session, the server type, the operating system and browser type used to come to the site, the country, state and telephone area code where their servers are located, the pages and page titles of our site that visitors viewed during their visit, whether the visitor’s computer is enabled for Java or cookies, browser language, applications and plug-ins, and any search terms entered on our site.
When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, page you bought from and a password. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order and to send you promotional materials. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use.
Online Surveys and Polling
In order to improve our services to you, we ask some of our customers to voluntarily complete surveys, which may be collected by an independent third party. Individual survey answers are confidential, although Non-Personally Identifiable Information is collected and disclosed to third parties. If you do not wish to participate in a survey, simply decline to participate when asked.
Contests and Sweepstakes
When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners’ list publicly available pursuant to certain states’ laws. Your consent to such promotional use and disclosure of this information is a condition of your participation. As a condition of receiving any prize, you will be required to submit an Affidavit of Eligibility, for us to ensure that you are eligible to receive the prize according to the Contest Rules.
Newsletters & Promotional E-mails
We offer free newsletters and promotional e-mails as a service to our customers. We will send you newsletters and e-mails periodically listing current specials and deals. To stop receiving our newsletter, send an e-mail to us at[email protected].
Contact Information and Third Party Data
If you contact MoneyMartPawn.com or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name and e-mail address in order to send you a reply. If other users or third parties send us correspondence about your activities or purchases on our site, we may keep the information in a file specific to you.
In order to keep our prices low, we display advertisements. By knowing a little about you, MoneyMartPawn.com will be able to deliver more relevant advertisements and content to you in the form of targeted banners and promotions. For example, advertisers give us an advertisement and tell us the type of audience they want to reach (e.g., buyers of Palm Pilots). MoneyMartPawn.com takes the advertisement and includes it in a MoneyMartPawn.com e-mail to prior customers meeting that criterion. We may also have our third-party advertising server display ads linked to certain search terms that you have entered, or to certain pages that you are viewing. In this process, advertisers never have access to individual account information; only MoneyMartPawn.com has access to individual’s accounts. Additionally, MoneyMartPawn.com may share aggregated data with advertisers.
We also track customers’ traffic patterns throughout their online session, including which pages a customer views while using the site. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information.
We may share aggregated statistics about pages viewed on our site, sales and other shopping information with third parties.
We may use and allow others to use action tags in the operation of our site.
On occasion, unaffiliated third parties will “frame” MoneyMartPawn.com’s site in an effort to collect customer information. To ensure your privacy, make sure that your order originates from MoneyMartPawn.com’s site. MoneyMartPawn.com is not in any manner responsible in the event that you do disclose information to an unaffiliated framing site.
>With whom do we share your information?
Fulfillment: The information collected by MoneyMartPawn.com is used for processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, to serve ads, and to notify you of products or special offers that may be of interest to you. We will disclose your Personally Identifiable Information to third parties to charge your credit card, fill your order, deliver your order, provide customer service, provide you with credit and deliver promotional e-mails to you from MoneyMartPawn.com. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery service to deliver products that you ordered.Other Parties: We do not sell, trade, or rent your Personally Identifiable Information to others without your consent. We may provide Non-Personally Identifiable Information about our customers’ sales, traffic patterns, and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information. We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of MoneyMartPawn.com, our users, or others. If customers do not pay us for products ordered, we may submit their account information to a third party collection agency.
Services Provided on Our Site: Except as otherwise stated in this Policy, without your consent, MoneyMartPawn.com does not disclose its customers’ Personally Identifiable Information to other merchants. Where you sign up for goods or services offered through our site, but sold by a third party, we give your personal information to that third party (e.g., our Wireless Store and the magazine offer during checkout).
Data Analysis Agents: The information collected by or for MoneyMartPawn.com may be provided to an outside company for the purpose of analysis. That analysis is to help us to improve our site and product selection, and to notify you of special offers that may be of interest to you. That data analysis agent may not share any Personally Identifiable Information with others, or use it for any other purpose than to help MoneyMartPawn.com.
Compliance with Service of Process or Law Enforcement: Occasionally MoneyMartPawn.com may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. MoneyMartPawn.com fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
How can you update or correct your Personally Identifiable Information?
We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process you can review, change, or delete the information that you have submitted. You may change any of your personal information in your account online at any time. We encourage you to promptly update your information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we “back up” the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases.
What are your choices regarding collection, use, and distribution of your information?
Email: We may from time to time send you e-mail or other communications regarding current promotions, specials and new additions to the MoneyMartPawn.com site. You may “opt-out,” or unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us, or by sending an e-mail to [email protected]. After doing so, MoneyMartPawn.com users will not receive future communications or mailings unless they open a new account or enter a contest.Ad-servers: You may also set your browser so that it will not accept “cookies;” however, you will be unable to shop on our site if you do so. Alternatively, you may visit our ad server’s website to receive a “null cookie” to prevent assignment from the ad server of a unique identifier. In that case, you may see the same ads repeatedly. To decline our ad server’s cookie, you must click on the “OPT-OUT” button on their website. To go to our on-site ad server, click here. To set a “null cookie” on our off-site ad server, you must click on the “click here” link on the bottom of the optout page of their website. To go to that page, click here.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.When you access your account information, the information is kept on a secure server. All of the customer data we collect is protected against unauthorized access by physical security means.
A special note about children’s privacy
You must be at least 18 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are the parent or guardian of a minor under 18 years of age and believe that they have disclosed personally identifiable information to us, please contact us at [email protected] so that we may delete the minor’s information.
MoneyMartPawn.com and third-party use of “cookies” and “action tags.
MoneyMartPawn.com Cookies: When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to MoneyMartPawn.com. Our cookies store randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our site. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies.Ad Server Cookies: We use an outside ad serving company to display banner advertisements on our site. As part of their service, they place a separate cookie on your computer. MoneyMartPawn.com does not provide our third-party ad server with any of your Personally Identifiable Information or information about your purchases. MoneyMartPawn.com and its third party ad server do collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the URLs from which you came, referring site’s domain types (e.g., .com), operating system, the country, the server your computer is logged onto, where the servers that your computer is logged onto is located, the pages of our site that visitors viewed during their visit, where an ad was placed on a specific web site page, the time and date particular ads were served, the area code and zip code associated with your server and whether you responded to a particular ad, and a receipt identifier. If you would like to know more about the information gathering practices of our third party ad server and its “opt-out” procedures, please click here.
Our third-party ad server will occasionally use outside agents, whose computers will serve ads on our site in the same manner and under the same conditions as above. In addition, other ad serving companies or advertisers may place banner ads on our site in the same manner as above, but we do not disclose to them any Personally Identifiable Information.
Image Server Cookies: As part of the ad-serving process, a third party may serve graphics upon our site. In order to customize their service, they may also place a cookie upon your computer. While MoneyMartPawn.com does not control their use of that cookie, no Personally Identifiable or individual customers’ product information is collected.
Website Analysis Agent Cookies: We may use a third party to analyze what our visitors find to be most interesting on our site. To do that, they will place a cookie on your computer with a randomly assigned unique number in order to track the pages you view on our site, along with other Non-Personally Identifiable Information.
Ad Server Action Tags and other Data Collection Methods: An action tag is a method used to track responses or actions. Action tags are images embedded in a website page that are used to transparently collect information. Our ad server may use action tags to count the number of times that visitors – as a group – click on a particular banner ad or visit the pages of our site. Without collecting any personally identifiable information, they use that data to tell us (and other advertisers) which ads are the most effective on particular sites. Our ad server may use an action tag on our checkout page, and other pages, to keep anonymous track of the number of times that clicking on a banner ad results in a purchase. They also collect the amount of the purchase, stock keeping unit number, quantity and the category of product purchased. No Personally Identifiable or individual customers’ specific product information is collected. To learn more about our ad server’s use of action tags and other data collection methods, please click here.
E-mail Distributor’s Use of Action Tags: Our third-party e-mail distributor may use action tags. They may, for example, keep track of when a promotional e-mail is opened and provide MoneyMartPawn.com with ongoing aggregated reports of how many customers have responded.
You should carefully review privacy policies of any third party sites accessible from MoneyMartPawn.com
Contacting MoneyMartPawn.com about privacy questions or concerns
Attn: Privacy Compliance
Internet Sales Dept.
Money Mart Pawn & Jewelry
13815 San Pedro Ave
San Antonio TX, 78232
You may also contact us by e-mail at[email protected].